-Difficult to measure, difficult to explain
-Two main types of reports
-Patient Safety & Clinical Quality: two sides of the same coin
A few important terms
-Core Measure
-Severity Adjusted
-Survival and Mortality
-Readmission Rate
Great Resources
.ahrq.org (Association for Healthcare Research and Quality)
-njha.com (New Jersey Hospital Association)
-A Trusted Physician
Just the facts…about clinical quality
-Factoid 1 National and SJH data
-Factoid 2 NJ and SJH data
A picture is worth...
-Chart (showing improvement at SJH and national/state trend)